Kirikiriroa Family Services Trust
2018 – 2023
Kirikiriroa Family Services Trust (KFST) - has been in operation since 1999.
The service was established by the Kirikiriroa Family Services Trust who continues
to govern as KFST. The Trust was a result of the tripac partnership formed between Maatua Whangai o Kirikiriroa, Specialist Education Services and Te Kohao Health to provide the Family Start programme in Hamilton City.
The Trust membership has now changed to the following representatives:
Denise Kingi (Te Kohao Health), Mere Balzer (Te Runanga of Kirikiriroa),
and Tame Pokaia (WINTEC) along with Toni Welch.
The partnership was formed because of the shared belief that
Kirikiriroa Family Services Trust was a means to:
Empower and strengthen individuals, and through individuals their families and whanau and communities. Provide a programme that endorses the kaupapa of Tino Rangatiratanga. Provide intervention to those in need at the earliest possible moment
through strength-based activities.
Hence the recording of KFST’s primary kaupapa–philosophy/value base as being:
Ka hiki te tapu o te tangata
Ka hiki te tapu o te katoa
When one is enhanced
All are enhanced
Vision: Kainga Ora: Well Families
Mission: Whanau Whakatupu Oranga: Growing Well Families
Bold Goal: Retaking the leadership role of Kainga Ora: Well Families
Working Together – Mahi Tahi
We work collaboratively. We form partnerships, openly communicate, share expertise and try new things
KFST has an engaged workforce.
KFST teams are working collaboratively to meet KPI’s in a timely and accurate manner.
KFST is working collaboratively with other organisations to achieve better whanau outcomes.
KFST Governance is actively engaged with management within scope of their role.
Challenge & Innovation - Whakaaro Whānui
We are leaders, so we challenge ourselves and others to look for ways to do things.
KFST is a recognised leader in kainga ora: well whanau nationally, regionally & locally.
KFST kaimahi challenge ourselves to integrate the KFST values into practice.
KFST kaimahi challenge ourselves to perform effectively, efficiently and with integrity.
KFST practice is informed by best available evidential data.
KFST will look for new innovative models of care to attract further business opportunities
Customer Focus - Manaaki Tangata
Our customers are the people we interact with everyday including our whānau, our employers and our colleagues. We are driven by the needs of our whānau and we act with purpose, creativity and energy to exceed their expectations.
All KFST whanau are seen in a timely manner
All KFST whanau have their co-assessments completed
All KFST whanau have their planned outcomes met
Taking Ownership - Kia tika
We are all responsible for the overall success of Kirikiriroa Family Service Trust and are accountable for the actions we take and our results. We make quality decisions based on sound information and we learn from our mistakes in a 'no blame' culture.
Evidence based practice service models are implemented
Excellent service audit results
Services are exceeding KPI
Improvement and Opportunity - Kia Tupu, Kia Hua
We are committed to setting high standards and continually improving what we do. We are passionate about extending opportunities to whānau, employers and the wider community.
A regional community of practice is implemented ensuring continuous quality improvements
Innovative evidence based programme/s are delivered
KFST will become more efficient and effective while looking to diversify
KFST understands our population, trends and issues to inform an organisation response
Valuing People - Whakamana i Te Tangata
We treat everyone with courtesy and respect and value the different perspectives they bring to our team. We involve and listen to others, and recognise them for their contribution; always acting with integrity
Client pathway mapping is completed with children, whanau and our service teams
Engaged work force - workforce development plan is implemented
The organisation has an internal culture of respect for each other, celebrates diversity and practices open and honest communication